Introduction

Fully integrated with your accounting and MIS systems or operating stand alone, "ACT Halo for Service Management" consolidates sales, customer service, service visit and resource management information to help deliver the highest level of service and customer satisfaction.

This suite of modules helps you deliver the highest levels of customer service in the shortest possible time whilst maintaining customer satisfaction.

Customer records and history at your fingertips help you not only meet your Service Level Agreements with your customers but provide improved company-wide support and improved communications between the management, sales, purchasing, project managers, helpdesk, accounts and production teams.